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John Gilcrease
Communications Director
Guest Experience Coordinator
I serve as the primary point of contact for Firefly Adventures Property, managing all guest communications from inquiry through departure. I coordinate scheduling, respond promptly to guest needs, and ensure clear, consistent communication throughout the entire stay.
Guest Commitment Statement
My role is centered on one priority: delivering a seamless, 5-star experience for every guest. From first contact to check out, I am here to ensure your stay at our retreat is exceptional, stress-free, and memorable.
Courtney Gilcrease
Details & Design Manager
I manage the details that shape your experience. As an interior stylist and home stager, I focus on creating a space that is thoughtfully designed, beautifully presented, and fully prepared for your stay. Every element of the retreat is intentionally curated to feel welcoming, comfortable, and refined.
Courtney’s Guest Experience Statement
My goal is for you to truly enjoy every amenity and to appreciate the look, feel, and atmosphere of the retreat. I’m committed to making sure the space feels just as special as the time you spend here.
Gayla Pemberton
Property Care & Cleanliness Manager
I oversee the cleanliness and care of our properties, managing the cleaning team and ensuring every detail meets our highest standards. From top to bottom, my focus is on making sure each home is immaculate, refreshed, and perfectly prepared for your arrival.
My Guest Experience Promise
My commitment is to provide you with a spotless, welcoming space where you can truly relax and enjoy your stay. Every detail matters, and my goal is to ensure your experience begins the moment you walk through the door.
Tad Sweitzer
Property & Pool Maintenance Manager
I oversee all exterior property and pool maintenance to ensure the outdoor spaces are just as exceptional as the home itself. From the pool and backyard to the exterior of the property, I make sure everything is clean, safe, and perfectly maintained for your enjoyment.
My Guest Experience Promise
My goal is to deliver an outdoor experience that feels effortless and relaxing. I’m committed to ensuring the pool, backyard, and exterior spaces are always ready so you can fully enjoy every moment of your stay.